POLICE, FIRE, AMBULANCE

• Emergency number (all services): 999
• Police (non-emergency): 101
• Crimestoppers: 0800 555 111
• NHS (urgent medical problems) – 111
• If you are deaf and have an urgent medical problem, you can use the NHS 111 British Sign Language service available at https://interpreternow.co.uk/nhs111

LEICESTER CITY COUNCIL

Out of hours urgent enquiries – 

• 0116 454 1004
• contact-response {at} leicester.gov(.)uk (8.30am – 5pm, Monday to Thursday, 8.30am – 4.30pm on Friday)
• Outside of office hours email: emergency-team {at} leicester.gov(.)uk

HOUSING AND HOMELESSNESS

• Leicester City Council Housing Options – 

Anyone who needs urgent advice and assistance regarding their homelessness situation can call Leicester City Council’s emergency duty line number on 0116 4541008 (Open: Mon 21, Tues 22, Weds 23, Mon 28, Tues 29, Weds 30)

New Year’s Eve: Thurs 31 – emergency duty calls only 

 No Telephone appointments unless emergencies.

At all other times an out of hours emergency line that can be contacted in case of an emergency is 0116 221277

• The Dawn Centre – 0116 221 2770

CRISIS SUPPORT

Always call 999 in an emergency ie a life-threatening situation

• Samaritans – 116 123 or jo {at} samaritans(.)org
• Leicestershire Partnership NHS Trust Central Access Point – for urgent mental health support – 0116 295 3060
• Victim Support – 0808 1689 111
• National Domestic Abuse Helpline – 0808 2000 247
• Red Cross – 0344 871 11 11
• Migrant Help – asylum helpline – call 0808 8010 503

FOOD BANKS – Leicester City Council has put together a list of food banks in Leicester here

COVID 

• For information on how to get a rapid Covid-19 test (if you have no symptoms) visit the council’s webpage.
• c19support {at} leicester.gov(.)uk
• To book a Covid test (if you have symptoms) visit https://www.gov.uk/get-coronavirus-test  OR call 119
• To report a breach of Covid-19 measures, contact Leicestershire Police
• For further advice and support relating to coronavirus, contact c19support {at} leicester.gov(.)uk. 

FLOODING 

• Leicester City Council – 0116 454 1001 OR 0116 254 4344 outside office hours
• Sewer floods should be reported to other organisations, such as Severn Trent Water on 0800 783 4444