Advice and Support

My office can support my constituents with a number of issues. There are many organisations in Leicester and beyond that can also help.  

If you need help with anything covered by Leicester City Council, your local councillor may be able to help. You can find their contact details here: Your Councillors

If you are in immediate danger, or the emergency is currently happening, please ring 999

Report a crime to Leicestershire Police by ringing 101, or use this online reporting tool: Report a crime | Leicestershire Police 

If you have a health concern, ring 111. Further information including symptom checking can be found here: Get help for your symptoms – NHS 111 

Domestic abuse 

Local domestic and sexual abuse help – 0808 80 200 28 | Free from Violence & Abuse | Support & Services | Freeva 

24-hour national domestic abuse helpline – 0808 2000 247 

Sexual assault referral centre JL – JL  

Leicester City Council emergency contacts 

Homelessness Services – 0116 221 2770 

Housing repairs – 0116 254 9439 

Adults’ services – 0116 454 1004 

Children’s services – 0116 454 1004 

Environmental problems and noise nuisance – 0116 254 4344 

Non-emergency contacts can be found here: Phone and email us 

Other emergencies  

Emergency Gas Leak Service – 0800 111 999 

National Grid Emergency line: 0800 6783 105 

Environment Agency incident hotline – 0800 80 70 60 

Severn Trent Water – 0800 783 4444 | Report a problem online –  Check my area | In My Area | Severn Trent Water 

Samaritans – 116 123 | email jo {at} samaritans(.)org 

Citizens Advice can offer advice on a wide range of topics Citizens Advice | Adviceline (England): 0800 144 8848 

Children

Leicester City Council’s Family Hub offers a range of advice for parents, carers and young people – Leicester City Council | LCC Family Hub 

Employment 

ACAS – Acas | Making working life better for everyone in Britain 

Join a Union – Find a union for you | TUC 

Household bills 

The UK Government has a number of support schemes which may help with the cost of living – Cost of living support: Overview – GOV.UK 

Discretionary payments from Leicester City Council- Discretionary payments 

Food banks, community fridges and community shops – Search results | Leicester City 

Leicester City Council support with fuel costs – Help with fuel costs  

National Energy Action – Energy Advice and Support Service – National Energy Action (NEA) 

Ofgem – Get help if you cannot afford your energy bills | Ofgem 

Housing 

Leicester City Council Housing 

The Bridge East Midlands – 01509 260500 | 0800 038 5964 | hello {at} thebridge-eastmidlands.org(.)uk | The Bridge (East Midlands) – Charity No. 1050596 

SHARP – 0116 254 6064 | info {at} leicestershelter.org(.)uk | Shelter Housing Advice and Research Project – Shelter Housing Advice and Research Project 

Shelter – 0808 800 4444 | Webchat with a Shelter adviser – Shelter England | Home – Shelter England 

Immigration 

Find an immigration adviser: Search for an adviser – GOV.UK 

Legal 

Leicester Law Centre – 0116 242 1120 | enquiries {at} leicesterlawcentre.org(.)uk | Leicester Community Advice & Law Centre (LCALC) 

Leicester Law School’s free advice clinic – 0116 252 5187 | lawadviceclinic {at} leicester.ac(.)uk | Free Legal Advice Clinic | Leicester Law School | University of Leicester 

Money 

MoneyHelper  –Free and impartial help with money, backed by the government | MoneyHelper 

National Debt Line – Debt advice | Free debt advice | National Debtline 

StepChange – StepChange Debt Charity. Free Expert Debt Help & Advice 

Turn2Us – Tackling Financial Insecurity Together | Turn2us