For too long, ticket touts have ripped off fans, using bots to snap up batches of tickets and
resell them at sky-high prices. They’ve become a shadow industry on resale sites, acting
without consequence.

This government is putting fans first.

Our new proposals will shut down the touts’ racket and make world-class music, comedy,
theatre and sport affordable for everyone.

The new rules make clear that:
🎫Ticket resale above face value will be illegal – this will be defined in legislation as the
original ticket price plus unavoidable fees, including service charges
🎤Service fees charged by resale platforms will be capped to prevent the price limit
being undermined
🎭Resale platforms will have a legal duty to monitor and enforce compliance with the
price cap
🏆Individuals will be banned from reselling more tickets than they were entitled to buy
in the initial ticket sale